Zyflux is committed to providing high-quality software and a fair experience for all users. This Refund Policy explains when and how refunds may be granted for subscriptions purchased through our website.
Refunds are available within 14 days of the initial purchase for first-time customers.
Our software is a digital product delivered instantly after purchase. By completing your purchase, you acknowledge that access to the product is provided immediately.
We reserve the right to deny refund requests in cases of excessive usage, abuse, or violation of our Terms of Service.
Excessive usage may include, but is not limited to, more than 5 hours of active software use during the refund period.
Refunds do not apply to renewal payments unless required by applicable law. You may cancel your subscription at any time to prevent future charges.
To request a refund, please contact us via Discord and include your order details. We aim to review all refund requests within 3 business days.
Approved refunds are processed by our payment provider and may take 5–10 business days to appear in your account, depending on your bank or payment method.
If you experience technical issues that prevent normal use of the software, please contact us via Discord before requesting a refund. We will make reasonable efforts to resolve the issue.
We reserve the right to refuse refunds in cases of suspected abuse, including repeated refund requests or attempts to exploit the refund policy.
If you have any questions about this policy, please contact us via Discord.